Discover Referral Program - More Friends, More Fun, Maximize Your Rewards
Learn how to earn rewards by referring friends and family. Detailed guide to the referral program, tracking system, and maximizing your earnings.
Qualification Requirements
For a referral to qualify for rewards:
- They must complete the application process using your referral code
- Their service must be successfully activated
- They must remain active for at least 30 days
- Both accounts must be in good standing at the time of reward issuance
Program Timeline
Here’s when you can expect to receive your rewards:
- Your friend applies with your referral code
- Their application is approved and service is activated
- After 30 days of active service, the qualification period ends
- Within 5-7 business days, credits appear in both accounts
- You receive a notification when credits are applied
How to Refer Friends and Family
Getting Your Unique Referral Code
Before you can start referring, you’ll need your personal referral code:
Mobile App Method: 2. Log in to your account 3. Tap on “Referrals” in the main menu 4. Your unique code will be displayed prominently 5. Use the share buttons to easily send your code
Website Method:
- Visit .com and log in
- Navigate to “My Account” > “Referral Program”
- Your code will be shown on this page
- Copy the code or use the built-in sharing options
Customer Service Method: 2. Ask the representative for your referral code 3. They can also email the code to you directly
Sharing Your Referral Code
There are many effective ways to share your code with potential referrals:
Digital Methods:
- Send via text message using the app’s share function
- Share on social media platforms
- Send through email
- Create a QR code that links directly to your referral
Traditional Methods:
- Share verbally (the code is designed to be easy to remember)
- Include in holiday cards or other correspondence
What to Tell Your Referrals
When sharing your code, be sure to explain:
- They need to enter your code during the application process
- The benefits they’ll receive ($15 welcome bonus)
- How to apply (online, app, in-store, or by phone)
- Basic eligibility requirements if applicable
Tracking Your Referrals
Referral Dashboard
- Total number of successful referrals
- Pending referrals (those still in the 30-day qualification period)
- Total rewards earned
- Rewards history
- Current referral promotions
Referral Statuses
Your referrals will move through several statuses:
- Initiated: Your friend has applied using your code
- Activated: They’ve been approved and their service is active
- Qualifying: Within the 30-day verification period
- Complete: Successfully qualified, reward pending
- Rewarded: Credit has been applied to your account
- Declined: Did not meet qualification requirements (with reason)
Notification System
You’ll receive notifications at key points in the referral process:
- When someone uses your referral code
- When their service is activated
- When they complete the qualification period
- When the reward is credited to your account
You can customize notification preferences in your account settings.
Once earned, referral rewards are automatically credited to your account. Here’s how they work:
How Credits Are Applied
Referral credits are applied as account credits that can be used for:
- Reducing your monthly bill
- Device upgrades or accessories
- Premium service add-ons
- International calling packages
Credits are applied to your next bill automatically but can be saved for future use if preferred.
Checking Your Credit Balance
To view your current balance of referral credits:
Mobile App: 2. Go to “Account” > “Payment & Credits” 3. Your available credit balance will be displayed
Website: 2. Navigate to “Billing” > “Account Credits” 3. View your current balance and usage history
Customer Service: Call 1-855-924-7825 and ask a representative about your credit balance.
Credit Expiration
Referral credits have the following terms:
- Valid for 12 months from the date issued
- Used automatically unless you specify otherwise
- Cannot be transferred to another account
- Non-refundable for cash
Maximizing Your Referral Earnings
Strategic approaches can help you maximize your earnings through the referral program.
Best Practices for Successful Referrals
Target the right audience
- Focus on friends and family who are likely looking for new phone service
- Consider people who have expressed dissatisfaction with their current provider
- Reach out to those who might qualify for Lifeline or ACP benefits
Time your referrals strategically
- Refer during promotional periods when bonuses are increased
- Suggest signing up before major phone releases when special offers are available
Provide complete information
- Help potential referrals understand the full application process
- Share your personal positive experiences with the service
- Be clear about qualification requirements
Promotional Bonuses
- Back to School (August): Increased referral rewards by 50%
- Holiday Season (November-December): Double referral credits
- Seasonal Campaigns: Special themed referral contests and bonuses
Referral Contests
- Monthly Leaderboards: Top 10 referrers receive bonus credits
- Quarterly Challenges: Premium devices awarded to top performers
- Annual Grand Prizes: Major rewards such as high-end smartphones or gift cards
Frequently Asked Questions
How many people can I refer?
There is no limit to the number of people you can refer. As long as each referral meets the qualification requirements, you’ll earn the reward for each one.
When do referral credits expire?
Referral credits are valid for 12 months from the date they are applied to your account. Be sure to use them before they expire.
What if my friend forgets to use my referral code?
The referral code must be entered during the initial application process. Unfortunately, it cannot be applied retroactively after the application is submitted.
Can I use referral credits toward device purchases?
Yes, referral credits can be applied toward device purchases, upgrades, accessories, and monthly service charges.